All,
Major issues with Cimplicity HMI V8.2.
I will list all the symptoms and some history in the hope it tweaks someone's memory or provides enough clues to help me get this fixed quickly.
Visible Issues...
* Starting project from workbench, startup fails at Master_PB1 (after a few minutes, a messagebox appears stating "Cimplicity has not started yet" "Do you wish to continue waiting?")
* After a reboot (Cimplicity starting automatically), it is impossible to open an instance of CIMVIEW or CIMEDIT. The process is created but no UI ever appears. Only after killing Cimplicity processes can I open CIMEDIT.
* No scripts / events are running (probably as emrp does not launch until after MASTER_PBx processes)
* Launching BCEUI - the application UI appears but is instantly unresponsive (locked up / frozen)
History...
On the 24th August, the exact same visible issues were present. This occurred after a reboot following some server patching. Of all the patches installed, KB3078601 seemed the most likely as it had been mentioned HERE:
http://support.ge-ip.com/support/ind...t=GLOBAL_ALERT
I removed this patch, rebooted & all was working again.
This morning (16th-Sep), at approx. 07:15, both projects just stopped! (No patches installed BUT some patches were downloaded at 07:05 - sitting waiting to be installed - coincidence I suspect)
Restarting server did not fix it.
Starting project manually causes the startup to sit at "MASTER_PB1" "Starting"
I have installed SIM37 this afternoon - still not working correctly.
Facts...
About - Installed Service Upgrades...
* Cimplicity HMI-8.2 0021
* Cimplicity HMI-8.2 0037
* Cimplicity HMI-8.2 0001
Windows Server 2008 R2 x64 on Intel Xeon (8GB)
Cimplicity is set to run as a service under System account
2 projects are set to run on launch (via Start-up) - upon reboot, only 1 project is listed as running (probably due to 1st not fully launching)
Notes:
* I have once gotten the project to launch by disabling Master_PB1
* I have once gotten the project to launch by disabling Master_PB0 ~ Master_PB6 then re-enabling all 7.
* If launching fails waiting on MASTER_PBx, killing the process pb_tp allows then next MASTER_PBx process to launch (and that also sits waiting). If I kill them all eventually emrp will launch and the startup completes. However, stopping the project, workbench reports "Timeout stopping CIMPLICITY". (the w32rtr process doesn't exit).
* I suspect the CIMEDIT/CIMVIEW issue is related to project service startup hanging (not completing)
* I have restored projects files from a previous day (from when it was working - same issue (MASTER_PB1 not fully starting))
Final words...
I could probably provide more info / screen shots / logs etc but I don't have unlimited time.
I am hoping someone here has experienced the main issue I see where upon project startup, you see "MASTER_PBx" "Starting" & eventually a message box stating "Cimplicity has not started yet" "Do you wish to continue waiting?")
Many thanks, Steve.