We have a RX7i that lost power to the unit but when power was restored the CPU lost it's memory and IP address. We checked the battery and it tested good even replaced it with a good battery. We had to change the IP address and download the program inorder for the system to work. After talking with GE support and GE repersentatives and the only explaination they could provide was a bad CPU or battery.
This same event occured again a few months later. At this point we checked the backplane and all was good.
Has anyone experience this and/or have a solution?
This same event occured again a few months later. At this point we checked the backplane and all was good.
Has anyone experience this and/or have a solution?