alarmcast error

Followed all pdf instructions. Have gate way on the cimpliciy pc and alarm admins on a different pc. The alarm gateway is sending the alarms to to the alarm cast server according to the alarm cast alarm admin logs but this is the error I am getting.

<192.168.52.123> Failed to parse <ADMIN;REGISTER;192.168.52.30;Gateway for CIMPLICITY;SCADAMAIN;>: Unknown protocol sub-op
<192.168.52.123> Failed to parse <ADMIN;REGISTER;192.168.52.30;Gateway for CIMPLICITY;SCADAMAIN;>: Unknown protocol sub-op
<192.168.52.123> Failed to parse <AGENT;ALARMS;192.168.52.30;Gateway for CIMPLICITY.SCADAMAIN;>: Unknown protocol operation
<192.168.52.123> Failed to parse <ADMIN;REGISTER;192.168.52.30;Gateway for CIMPLICITY;SCADAMAIN;>: Unknown protocol sub-op
<192.168.52.123> Failed to parse <ADMIN;REGISTER;192.168.52.30;Gateway for CIMPLICITY;SCADAMAIN;>: Unknown protocol sub-op
<192.168.52.123> Failed to parse <AGENT;ALARMS;192.168.52.30;Gateway for CIMPLICITY.SCADAMAIN;>: Unknown protocol operation
<127.0.0.1> USER;DETAIL; failed <USER;DETAIL;> <22> <User not found>

Any help would be appreciated